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Privacy & Security

Privacy and Security Policy

Updated September 2016


We respect your privacy and are committed to protecting and securely managing all of the personal information that you choose to share with us. During your online visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number or e-mail address. We collect this information in order to facilitate the delivery of services and/or the completion of an order with The Eczema Company. We will never sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.

We automatically receive and record information on our server logs from your browser including your IP address, cookies, and the page(s) you visited. This information is not considered personally identifiable information and cannot be used to identify any individual. Despite this, this information, again, will not be sold shared or rented to third parties in ways different from what is disclosed in this statement.


We process all credit card payment transactions through PayPal, which is a highly secured payment processor. PayPal hosts and handles all the payment information; we do not handle any sensitive financial data on our server. Your financial information will never be saved in our system. All payment transactions are encrypted to ensure privacy of your credit card information. Your personal information and payment information is always secure. We use the industry standard Secure Sockets Layer (SSL) as an extra measure of security on top of that provided by PayPal. We use SSL to make sure that your data is always encrypted, secure, and protected.


The personally identifiable information that you share with us is used for internal purposes such as:

-Order history, status, tracking, and confirmation

-E-mail newsletters designed to inform you of new products, services, and offers

-Analyzing trends and statistics for internal use

As stated above, none of your personally identifiable information will be sold, shared, or rented to third parties. However, we may utilize and share aggregated demographic information with our marketing agents in order to analyze sales trends. This aggregated demographic information is in no way linked to an individual's personal information, and in no way can be used to single out or identify any individual.


When shopping at The Eczema Company you may come across links to other websites from our partner networks and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for. Please check these policies before you submit any personal data to these websites. We use re-marketing and other advertising services. This means we use third-party vendors, including Google, to collect cookies and display our ads via other sites across the internet based on someone's previous visits to our store. To opt out of these ads, please visit here


If you have any questions or concerns about your privacy or security, please contact us.

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